Tuesday, July 23, 2019
Assignment 3 Example | Topics and Well Written Essays - 750 words - 7
3 - Assignment Example Through this style, the employees were given the freedom to come up with innovative ideas to transform the operations of the business. In addition Sir Richard involved the subordinates in decision making process. As a result, they felt as an integral part of the company. This motivated them to work hard towards the organizational goals, an aspect that was replicated in the overall performance of the firm. Sir Richard Branson also understood that the employees were the one who interacted with the customers in the market. As a result, he used them as an important source of information. He gave the workforce a role of identifying opportunities and noting any changes in the tastes and preferences of the target market. Therefore, the company was able to make the necessary changes in its operations before the competitors (Chan 2013). This gave it an upper hand in the market. Furthermore, it improves the customer relationship, thereby, increasing their loyalty levels. Sir Richard implemented a functional organizational structure in order to streamline the operations of the company. Each department is held by a manager who oversees and manages its operations. However, all functional units work together towards the common objective of the company. Setting up functional units enabled the company to maximize the returns from the employees as they are grouped according to their areas of specialization. This has been very instrumental in establishing very strong teams that are able to deal with the diverse challenges that are facing the company in the market. Sir Richard Branson led the organization from the front. He has been the role model for the rest of the workforce. In addition, he always ensured that he was there when critical decisions concerning the operations of the business were made. He has always offered suggestions but open to critics and challengers. This ensured that the decisions that were
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